How can we help?

Most customers are fully deployed within 14 days. You upload your product catalog or connect your e-commerce platform (Salla, Zid, Shopify, etc.), Sampo matches your products to competitors automatically, and you get your first recommendations within 24 hours.

Just your product catalog — a CSV or a connection to your e-commerce platform. We handle competitor discovery, product matching, and all the monitoring setup. No URLs to enter, no manual mapping required.

No. Sampo discovers competitors automatically using Google Shopping and our web crawlers. We recommend competitors to you, and you can add or remove them anytime. You can also manually add specific competitors you want to track.

As many as you want — there's no limit. Some of our customers track 30+ competitors. You pay per competitor, so you can start small and expand as needed.

We use a 6-stage AI matching pipeline: search and scrape competitor sites, hard ID matching (GTIN/MPN/EAN), price sanity filtering, similarity checking with attribute extraction, cross-encoder re-ranking with machine learning, and LLM verification. This achieves 99.95% verified matching accuracy.

No. This is one of our biggest differentiators. Unlike Prisync or Price2Spy, Sampo matches products fully automatically. You upload your catalog and we find the matching products on competitor sites — no manual URL entry required.

Yes. Our matching pipeline handles Arabic titles, transliteration differences (e.g., 'سامسونج' matches 'Samsung'), dialect variations, and mixed Arabic-English listings. This is unique to Sampo.

Sampo's self-healing scrapers detect site changes and adapt automatically. No broken links, no support tickets, no downtime. Other tools require manual reporting and fixing — we handle it silently.

Prices, stock levels (in stock / out of stock), promotions, discounts, and additional product data — all updated at your chosen frequency.

From daily up to every hour, depending on your plan. This is significantly faster than Prisync (3x/day) or Price2Spy (every 3 hours at best).

Yes — any online store globally, including marketplaces like Amazon, Noon, and all MENA regional stores. If it's online and sells products, we can track it.

Yes. You can subscribe to real-time alerts when competitors change prices or go out of stock. Alerts are delivered in-app and via email.

We provide AI-driven recommendations covering scarcity capture (raise prices when competitors are out of stock), margin recovery (you're priced too low), dead stock clearance, elastic pricing (demand is stable — room to increase), basket driver optimization, expiry risk management, and many more types.

We analyze hundreds of data points including competitor prices, stock levels, your sales velocity, price elasticity, seasonal trends, expiry dates, co-purchase patterns, shopping events like Ramadan, and historical price response. Every recommendation is transparent — you see exactly which data points drove it.

Yes. Every recommendation includes a predicted profit or revenue impact. And after you apply it, Sampo tracks the actual result — real orders, real profit — so you can see exactly what worked.

You start manual — review each recommendation and click Apply or Dismiss. But when Sampo detects you're consistently applying the same type, it asks: 'Want to automate this?' One click converts a pattern into an automated pricing rule.

Yes. You can assign a pricing goal per SKU: Be the Cheapest, Stay Competitive, Maximize Profit, Basket Driver, or Clear Stock. Recommendations are tailored to the goal you've set.

You can create pricing rules based on competitor prices, inventory levels, demand signals, seasonality, expiry dates, and external events like Black Friday or Ramadan. Examples: always undercut the lowest competitor by 3%, automatically increase prices when all competitors are out of stock, or progressively discount expiring products.

Margin protection with price floors per SKU, min/max prices, min/max discounts. A full audit log of every change with the rule and data that triggered it. Preview of predicted outcomes before activation. One rule per SKU so there are no conflicts.

Yes. You can choose whether automated changes appear as price changes or as visible discounts to your end customers.

Yes, you can run many rules simultaneously across your catalog — but each individual SKU has one active rule to avoid conflicts.

Price positioning and price index, competitor price activity (how often they change), discount analysis, price correlation and follower detection (who's copying your prices), products where you're being undercut, exclusive stock opportunities, and AI-generated daily insights.

Every day, Sampo reviews your competitive landscape and surfaces what matters — in plain language. Examples: 'Competitor X started repricing daily after months of stability,' 'New competitor discovered with 567 common SKUs,' 'You're cheapest only 20% of the time in Headphones.' Delivered in-app and via email.

Yes. Every insight and module can be filtered by brand, category, or competitor. You can also save custom views.

Brands and manufacturers who have set Minimum Advertised Price policies for their resellers. Sampo monitors reseller prices, detects violations, and provides screenshot evidence for enforcement.

Yes. Every violation is captured with a timestamped screenshot of the reseller's product page — irrefutable proof you can share directly with the offender.

Yes. We discover resellers using Google Shopping and our web crawlers — including ones you didn't know were carrying your products.

Daily email digests of new violations, weekly summaries of top offenders and trends, and a full violation history per reseller with screenshot evidence for every single incident.

Yes — full RTL Arabic interface, Arabic product matching (handles transliterations, mixed titles, dialect variations), and an Arabic-speaking customer support team. This is not just a translated UI — the entire system is Arabic-aware.

Salla and Zid — we're the only pricing platform with native integrations for both. Also Shopify, WooCommerce, Amazon, and a Custom API.

All MENA currencies natively: AED, SAR, KWD (including 3 decimal places), QAR, BHD, OMR, and EGP. No currency conversion workarounds.

Yes. Ramadan, Eid al-Fitr, Eid al-Adha, White Friday, Saudi National Day, UAE National Day, Kuwait Liberation Day, and back-to-school seasons are all built into our intelligence engine and factor into recommendations and automation triggers.

Salla, Zid, Shopify, WooCommerce, Amazon, and a Custom API for connecting any other platform.

Yes, API access is included in all plans. Unlike Prisync which charges an extra 20% for API access.

No. Sampo supports unlimited products. Unlike Prisync which caps at 5,000 products on their top plan, or Price2Spy which prices per URL.

Key differences: Sampo has fully automatic product matching (Prisync requires manual URLs), up to hourly refresh (Prisync does 3x/day), AI-driven recommendations (Prisync has none), market insights and daily intelligence (Prisync has basic reports only), and MENA-native support. See our full comparison page for details.

Price2Spy is a legacy tool built in 2010 — it hands you raw data dumps and leaves you to guess what to change, and its scrapers break when competitor sites redesign (you submit a support ticket and wait days). Sampo is the modern alternative: AI-driven pricing recommendations with predicted profit impact before you apply them, auto-healing scrapers that adapt to site changes instantly, and a fast, intuitive UI instead of what users describe as 'clunky' and 'slow'. Everything Price2Spy charges separately for — automatch, repricing, MAP screenshots — is included by default. See our full comparison page for details.

Sampo works globally — we can track any online store anywhere in the world. But we're purpose-built for MENA with Arabic support, Salla/Zid integrations, MENA currencies, and local event awareness that no other tool offers.